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Solutions Delivery Engineer

United States

Richardson

Job summary:

You will contribute to the implementation / integration of EXFO Telcommunication Monitoring Solution. During the project you will work in collaboration with the project manager and the technical teams of the customer.

 

 What you’ll do:

- Oversee the technical analysis and the validation of the IT / networks, systems, hardware and telecom parameters prerequisites,
- Prepare all the documents needed for the production and installation of the equipment,
- Provide support to the teams in charge of the physical installation of equipment on customer sites,
- Prepare all the documents needed to integrate the solutions into the customer environment,
- Execute end-to-end integration & are responsible for the validation, the acceptance of the solution and the respect of the schedules agreed with the client,
- Carry out the investigations required for the resolution of the incidents by relying on the Level 3 support when it is necessary.

 

What we’re looking for

Technical:

Primary Requirements :

  • Virtualization: VMWare, KVM, OpenStack
  • OS configuration: Linux (Redhat, CentOS) and Windows (Server 2012 and 2016).
  • Cloud base applications (EX: AWS & Azure)
  • Cloud Native Orchestration (EX :Kubernetes & Docker)
  • Cloud Native Application monitoring (EX : Prometheus & Grafana)
  • Search Engine/Database (Elasticsearch, Mongo)
  •  

 

Secondary:

  • Mobile Network Architecture (4G, 5G)
  • Big Data (EX: Hortonworks, CloudEra)
  • Network configuration (HP or Cisco switches).

 

Experience in those domains will be highly appreciated

 

Required Aptitudes:

Customer orientated
Excellent communication & interpersonal relationships
Autonomy, leadership and proactive
Rigorous and able to manage multiple projects simultaneously
Configuration and fine-tuning of the solution to adapt it to scope of work and customer environment.
Ability to analyze issues and provide root cause analysis

 

Must Have:

Relevant experience: 5 years minimum as a field engineer, system engineer or solution engineer.
Language requirement: Fluent in English, another language would be a plus (French, Spanish)
Master in Telecommunications, Engineering, Computer Science or equivalent.

Any other combination of experience/studies shall be considered.

Solutions Delivery Engineer Richardson, United States | Posted 12 days ago

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