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Intern / Stagiaire

Spain

Valencia

Job summary

As a Technical Support Specialist intern for Teradata’s Base Support team, you will perform troubleshooting activities, escalate problems to the appropriate party(s), identify solutions and communicate the solution to the customer. You will develop knowledge of current hardware, software, firmware, processes, and tools. You will give support to  Valencia site and  also to help to maintain at the security level  all the end user devices. Both strong technical and interpersonal skills are required.

 

Technical requirements

  • Interest in providing level 1 and 2 technical support and using IT support ticket management systems.
  • Knowledge of installation, configuration and troubleshooting of Windows and Linux laptops. 
  • Experience in network and printer configuration and troubleshooting.

 

Required aptitudes

  • Flexibility, solution-focused
  • Customer-oriented
  • Adapability troubleshooting complex issues
  • Willingness to learn, grow and share new skills and knowledge.

Must have

Language requirements: Strong oral and written communication in English and Spanish

Education: To apply for this position, you have to be an active student in Bachelor or master’s degree in Telecommunication Engineering, Computer Science or related field.

This internship is subject to a learning agreement with the university.

 

Any other combination of experience/studies will be considered.

Intern / Stagiaire Valencia, Spain | Posted July 13, 2022

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