Knowledge base
2024-08-29
Low injection or High Reflectance Warning message
Error Messages and Unexpected Operation
All OTDR and iOLM products
2024-08-29
2024-08-20
How to send support diagnostic logs from the EXFO Exchange Mobile application
Transferring and Uploading Results
EXFO Exchange mobile, Android, IOS
2024-08-20
2024-08-14
Can I get an electronic copy of a calibration certificate?
General Information
All products
2024-08-14
2024-08-14
FTB-5700 - CD Graph not showing (Graphic not available) when loading CDPMD files in FastReporter
General Information
CDPMD files from the FTB-5700-CD-PMD module loaded in FastReporter 2 & 3
2024-08-14
2024-08-09
Recommended Calibration Interval
Calibration
Most EXFO Test & Measurement products
2024-08-09
2024-08-07
Can I pair the Exchange Mobile application with a MAX Optical tester via bluetooth?
Connectivity
EXFO Exchange
2024-08-07
2024-08-07
Ping Test to confirm wireless connectivity
Connectivity
MAX-Optical
2024-08-07
2024-08-07
EXFO Light Source and Power Meter Compatibility Matrix
Fiber Optic testing
All single fiber power meters and light sources
2024-08-07
2024-07-12
Keeping your OSA20 instrument system software updated
Software Installation and Update/Upgrade
OSA20
2024-07-12
2024-07-12
FTB-7000 series OTDR integrated VFL compatibility with current platforms
Compatibility
FTB-7000 series OTDR modules
2024-07-12
2024-07-08
How to delete temporary data from the MAX Optical Tester Temp folder
Error Messages and Unexpected Operation
MAX-700B/C/D series, MAX-900 series,
2024-07-08
2024-06-18
FastReporter 3 - Clean reinstallation
Error Messages and Unexpected Operation
FastReporter 3
2024-06-18
2024-06-13
Unexpected 'Live fiber detected' warning received
Fiber Optic testing
FTBx-700 and MAX-700 series OTDRs incorporating SML optical ports
2024-06-13
2024-05-31
Insertion Loss testing of Passive Optical Splitters (POS) using OLTS
Fiber Optic testing
FTBx-945 & MAX-945 OLTS
2024-05-31
2024-05-27
MAX Optical tester touchscreen is not responsive.
Touchscreen and Display
MAX-700B/C/D series, MAX-FIP, MAX-900 series, MAX-5205
2024-05-27
