The Evolution of Service Assurance
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Implementation and Professional Services

Optimize your EXFO Service Assurance solution installation—right from the start!

EF&I Services

EXFO Service Assurance Implementation Services are aimed at making the solution deployment successful from the start. EXFO Service Assurance provides standard fixed rate installation, best practice services and tailored installation services to meet the specific requirements, timeline and resources of each customer.

In addition, we provide highly skilled project managers throughout the deployment cycle. Our service delivery team can provide a number of adhoc services that are outside our standard implementation offerings. For exemple: new server migrations, database migration and new test application deployment. EXFO Service Assurance can also provide long term dedicated service personnel at the customer premises.

Our implementation capabilities include:

  • Design

    • Service-level verification strategy and planning
    • EXFO Worx application design and test methodology development
    • Server, operating system and data base architecture design
    • EXFO Worx distributed system design support
  • Implementation

    • EXFO Worx on-site installation
    • Server design deployment validation
    • Deployment training and assistance
    • Project management
    • Acceptance plan design and testing
    • Turnkey application deployment
  • Configuration

    • EXFO Worx on-site configuration
    • Configuration and staging
    • Upgrade support (onsite and remote)
  • Operational best practices

    • SLA provisioning process design
    • SLA operations process design
    • Custom operations documentation and training
  • Migration and upgrade services

    • Current system performance and expansion analyses
    • New system and server designs
    • Operating system migrations (Solaris, Linux, VM)
    • Oracle database migration
    • On-site upgrades
  • Dedicated resources

    • Long-term dedicated resources
    • Personnel on-site, off-site or a combination of both
    • System administration technicians, field engineering, technical support or system engineers
  • Customized software deployment

    • Installation of custom solution software
    • Support for integration with other OSS applications and systems
    • Acceptance testing

What's more:

By using EXFO Service Assurance's Professional Services, network operators and large organizations can rapidly realize the full potential of EXFO converged service assurance solutions.

EXFO offers a range of installation and professional services designed to support the full lifecycle of the service level verification process. From installation to optimization to customization, EXFO Service Assurance can help you maximize the return on your investment and minimize the impact on your critical internal resources.