Portable Wireless Network Troubleshooting Tool — TravelHawk Pro


A unique, portable live LTE network troubleshooting tool that captures up to 30 Gbit/s of data on local storage with comprehensive end-to-end analytics guaranteed to reduce network and service problem resolution time from days to hours.

Technical Information

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Key Features

  • Shorter mean time to repair thanks to easy-to-use, high-performance live network capturing and analysis, and comprehensive end-to-end analytics
  • Up to 30 Gbit/s data-capturing
  • Analysis of millions of LTE and PS Core control-plane sessions per hour, including user-plane analytics
  • Comprehensive LTE/EPC/PS Core technology support with correlated session and statistical analysis
  • Detailed and automatic IP application detection with reports
  • Comprehensive VoLTE analysis including correlated LTE control-plane, SIP, RTP and QoS (MOS/Rfactor) analysis and voice playback


Portable Troubleshooting

TravelHawk Pro improves network analysis, optimization and troubleshooting time, and is designed for three main operations: LTE end-to-end network analysis, IP application data analysis, and data capturing. The capacity to support all three operations in a portable form-factor is what makes this tool so powerful. Plus, TravelHawk Pro also dramatically improves network quality and decreases the average mean time to repair (MTTR) from days to hours.

Mobile Network Signaling Analysis

TravelHawk Pro brings together line-rate capturing and live analysis capabilities, where LTE/PS Core signaling is deciphered, analyzed and correlated over all interfaces. Millions of sessions can be processed in one hour. Every session is isolated and all major call parameters across the LTE network are displayed. At a glance, session behavior from S1-MME interfaces (e.g., attach procedures) can be correlated with any issues in S6a (e.g., authentications) or S11 (e.g., PDP bearer modifications), and others, like X2 (e.g., handover procedures). Control-plane data is also correlated to user-plane data (e.g., Iu-PS signaling to 3G user-plane data, and LTE signaling to LTE user-plane flows).

Related Resources

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This white paper looks at the dangers of customer churn, how customer experience effects churn and how to reduce it to keep and win new business, especially in the highly-competitive telecommunication market.

Last updated: 2014-07-14

TravelHawk Pro

Specification Sheets

A unique, portable live LTE network troubleshooting tool that captures up to 30 Gbit/s of data on local storage with comprehensive end-to-end analytics guaranteed to reduce network and service problem resolution time from days to hours.

Last updated: 2014-06-18

Mobile backhaul plays a key role in customer experience because it links the mobile core to the RAN infrastructure. To ensure the best mobile customer experience, LTE and new mobile services, such as VoIP, mobile video, interactive games and apps, backhaul networks must comply with stringent SLA requirements. In this context, cost-effectively deploying SLA-compliant backhaul networks and ensuring optimal performance during peak load conditions can be very challenging for operators.

Last updated: 2014-03-21

Successful VoLTE service turn-up is dependent upon comprehensive testing in the live network. VoLTE is an emerging technology that has been plagued by numerous issues related to the implementation of voice codecs, interoperability of mobile devices and the network, voice stream and voice quality, among others.  

Join us for this short webcast that presents detailed technical examples of VoLTE troubleshooting cases, and explores ways to capture that data. You will also learn what information you will need to look for when doing VoLTE call verifications.

Last updated: 2014-03-19


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