Assessing QoS and QoE of Live Mobile Networks
BrixHawk SA offers network-wide monitoring, reporting and troubleshooting capabilities for GSM, UMTS, GPRS, HSPA, HSPA+, LTE and WiMAX networks. It is specifically designed to meet the bandwidth challenges presented by rapidly increasing mobile data services. Based on EXFO’s non-intrusive passive probes (iPros), BrixHawk SA provides high-speed data capture in real-time, decoding of hundreds of protocols, as well as processing and correlating of transactions, allowing operators to monitor the quality of service (QoS) and quality of experience (QoE) of live mobile networks. This functionality is crucial when meeting the increasing demands of subscribers and more data-intensive devices such as smartphones, tablets and wireless data devices.
BrixHawk SA offers highly efficient end-user tools for network-problem troubleshooting, customer-trouble ticket investigation, network-failure isolation and many other requirements. Not only can users access and investigate the subscribers’ event records (xDRs), but they can benefit from detailed protocol views that help them identify the cause of reported problems. BrixHawk SA also supports the latest 3GPP protocols, including release 8 and 9 as well as the newest vendor-proprietary specifications.
Business Intelligence for Multiple Needs, from Network Engineers to Executives
BrixHawk SA provides end-user tools for multiple needs, from the engineering to the executive level. From high-level network performance reporting capabilities for upper management to detailed network problem troubleshooting, customer trouble ticket investigation, network failure isolation and many other engineering use cases, BrixHawk SA can provide comprehensive and actionable information to everyone from the same Web-based solution. By leveraging EXFO’s Business Intelligence dashboards, users can easily view the overall status of the mobile network and supported services. Users can also drill down to investigate subscribers’ events and navigate to detailed records and protocol views for isolating root causes and problem analysis.
DPI Technology for Customer Experience Monitoring
With deep packet inspection (DPI) technology to decode data services protocols and applications, BrixHawk SA provides mobile operators with customer mobile data experience information to manage subscriber-based and application-based QoE based on real customers’ usage.
Efficient IP Service Assurance for the LTE Generation
BrixHawk SA combines the expertise and platforms of EXFO Wireless and EXFO Service Assurance divisions to deliver a solution that has evolved from years of experience providing protocol analysis tools and IP-based service assurance. As more and more commercial LTE networks become available around the world, BrixHawk SA is proving to be an essential tool that addresses all monitoring, test and measurement demands of mobile operators looking for efficient service assurance.