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Reach Technical Support

For telecom products and fiber monitoring systems (NQMSfiber):

Americas

Hours: from 8:00 a.m. to 7:00 p.m. (Eastern time)
Tel.: +1 866 683-0155 (USA and Canada)
+1 418 683-5498 (Other countries)
Fax: +1 418 683-9224
E-mail: support@EXFO.com (telecom products)
support.nqmsfiber@EXFO.com (NQMSfiber)

Europe

Hours: from 8:00 a.m. to 5:30 p.m. (GMT - UK local time)
Tel.: +44 2380 246 800
Toll-free: +800 2255 3936 (+800 CALL EXFO)
Fax: +44 2380 246 801
E-mail: support.europe@EXFO.com  (telecom products)
support.nqmsfiber@EXFO.com (NQMSfiber)

Asia-Pacific

Hours: from 9:00 a.m. to 6:00 p.m. (Singapore local time)
Tel.: +65 6333 8241
Fax: +65 6333 8242
E-mail: support.asia@EXFO.com  (telecom products)
support.nqmsfiber@EXFO.com (NQMSfiber)

China

Hours: from 9:00 a.m. to 6:00 p.m. (Beijing local time)
Tel.: +86 (10) 6849 2738
Fax: +86 (10) 6849 2662
Email support.china@EXFO.com  (telecom products)
support.nqmsfiber@EXFO.com (NQMSfiber)

For IMS and VoIP solutions (Navtel Product Group):

Hours: from 8:30 a.m. to 6:30 p.m. (Eastern time)
Tel.: +1 800 465-9400 (USA and Canada)
+1 905 479-8090 (Other countries)
Fax: +1 905 475-6524
E-mail: support@navtelcom.com

For Life Sciences & Industrial products: