Reach Technical Support

For telecom products and fiber monitoring systems (NQMSfiber):

Americas

Hours: from 8:00 a.m. to 7:00 p.m. (Eastern time)
Tel.: +1 866 683-0155 (USA and Canada)
+1 418 683-5498 (Other countries)
Fax: +1 418 683-9224
E-mail: support@EXFO.com 

Europe

Hours: from 8:00 a.m. to 5:30 p.m. (GMT - UK local time)
Tel.: +44 2380 246 800
Toll-free: +800 2255 3936 (+800 CALL EXFO)
Fax: +44 2380 246 801
E-mail: support.europe@EXFO.com  

Asia-Pacific

Hours: from 9:00 a.m. to 6:00 p.m. (Singapore local time)
Tel.: +65 6333 8241
Fax: +65 6333 8242
E-mail: support.asia@EXFO.com  

China

Hours: from 9:00 a.m. to 6:00 p.m. (Beijing local time)
Tel.: +86 10 5825 7755
Fax: +86 10 5825 7722
Email support.china@EXFO.com  

For IMS and VoIP solutions:

Hours: from 8:30 a.m. to 6:30 p.m. (Eastern time)
Tel.: +1 800 267-7235 (USA and Canada)
+1 905 738-3741 (Other countries)
Fax: +1 905 738-3712
E-mail: support@EXFO.com

For EXFO Service Assurance solutions

Hours: from 8:30 a.m. to 5:30 p.m. (Eastern time)
Tel.: +1 877 261-3279 (USA)
+1 978 367-5789 (Other countries)
Fax: +1 978 367-5700
E-mail: brixsupport@EXFO.com

For EXFO NetHawk solutions

Hours: from 8:00 a.m. to 4:00 p.m. (GMT + 2)
Tel.: +358 (0) 403 010 555
Fax: +358 (0) 8 564 5203
E-mail: support@nethawk.fi

For Life Sciences & Industrial products: