Service Assurance Support

By utilizing EXFO Service Assurance's Professional Services organization, network operators and large enterprises can rapidly realize the full potential of EXFO converged service assurance solutions. EXFO offers a range of services designed to support the full lifecycle of the service level verification process. From installation, to optimization, to customization, EXFO Service Assurance can help you maximize the return on your investment and minimize the impact on your critical internal resources.

Our capabilities include

Customization

  • Custom Analysis and Visualization of data
  • BrixWorx Enhancements and Extensions
  • Integration with Other OSS Applications & Systems
  • Localization of interfaces and documentation  

Design

  • Service Level Verification Strategy and Planning
  • BrixWork Application Design & Test Methodology Development
  • Server, operating system, and data base architecture design

Implementation

  • BrixWorx On-Site Installation
  • Server design deployment validation
  • Project Management
  • Acceptance Testing
  • Turn key application deployment

Configuration

  • BrixWorx On-Site Configuration
  • Verifier Configuration and Staging
  • Upgrade support, onsite and remote

Integration

  • OSS Integration Services
  • NMS Integration Services
  • Oracle Database Integration
  • Third party security and dB management applications

Operations

  • SLA Provisioning Process Design
  • SLA Operations Process Design
  • Custom Operations documentation and training

Educational Services

  • BrixWorx Operations
  • BrixWorx Operations & Administration
  • Customized Training Programs
  • Variety of delivery options

Contact Information

Tel: 877-261-3279 (US)
Tel: 978-367-5789 (Outside US)
Email: brixsupport@exfo.com