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Multiplay Converged Service Assurance

Service Quality Matters

Your subscribers, customers and end users are all extremely sensitive to the quality of both their services and their experience—and they are quick to respond to issues with either. A service assurance system measures the quality of experience (QoE) that users of your network enjoy and the quality of service (QoS) that your network provides.

Today’s multiplay service providers need service assurance to prove they have met their service-level agreements (SLAs), to resolve network issues before they impact users and to reduce subscriber churn.

EXFO provides you with the tools you need to assure any service upon any network. With support for true multiplay (voice, video, data and mobile), EXFO’s service assurance solutions can monitor, test and assure any service type at any point in your converged network—all on one simple, Web-based interface. EXFO’s award-winning Brix System provides:

  • Powerful and sophisticated monitoring solutions that measure service-specific key performance indicators in real time from end to end
  • Proactive monitoring tools that let you selectively test your network and resolve problems before they impact your subscribers
  • Scalable, standards-based solutions that reduce your CAPEX
  • Simple, Web-based management tools that let you monitor and test your network from anywhere at any time

Related Resources

 

Convergence Demands Open Service Assurance

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Multiplay Services Testing

Testing the quality of the optical link and copper pairs to assess the performance of the Ethernet and xDSL services in the access network are mandatory steps to ensure that the physical layer can handle proper IP services delivery, but it doesn’t end there.

Service Assurance Solutions for Mobile Services

The demand for mobile services is exploding and service providers are growing their networks exponentially in response. The rise of smart mobile devices have primed the market to require more and more bandwidth and spurred development of 4G wireless technologies. 

Service Assurance Solutions for IP Video Services

Service providers are seeing a massive change in the way their customers consume video. Operators have long since moved beyond providing only basic video broadcasts to support multiple networking services demanded by today’s tech-savvy consumers. 

Service Assurance Solutions for IP/Ethernet Services

The world has moved to IP/Ethernet and service providers have to provide IP services as basic table stakes. Quality is king, however, and customers, partners, subscribers and end users are all extremely sensitive to the quality of service they receive.

Business Intelligence: Getting the Right Information to the Right People at the Right Time

Convergence has become a reality and today’s operators are dealing with multiple voice, data, video and mobile networks that vary in their levels of interconnectivity. This evolving multiplay world is generating increasing complexity and driving intense interest in business intelligence (BI) as operators desperately try to get a handle on the flood of management data their networks are generating.