Reporting to the Director of Product Line Management, the Service Assurance product specialist will support EXFO Service Assurance product managers and provide pre and post sales support to the global sales team.

Within our Customer Service group, in narrow collaboration with our sales force, you support our clientele during the pre-sale phase. You answer the demands of information, advise the customers, prepare submissions, answer calls for tender and supply all the necessary documentation. 

Based from EXFO’s European HQ Office (near Southampton, UK) you’ll be responsible for supporting Enterprise distribution channels and will deliver new business within the UK Telco market.

As a Specialist - Process Optimization and Continuous Improvement, you will have to assume the management of various projects for operational excellence in all business processes deployed within the organization.

EXFO is looking for a dynamic self-motivated individual that is capable of taking a strategic approach to selling into key, high profile accounts.  This individual will need to have experience in developing and implementing key account sales plans for their region of responsible while integrating that strategy into the overall key accounts sales plan.

The EXFO Service Assurance Solutions Engineer is a seasoned professional who has extensive technical experience supporting the sales efforts for high-value, IP-based, networking solutions at multiple levels within various fixed line and wireless telecommunications service providers.

Under the supervision of the Network and Computer Support Manager, the Computer Technician addresses inquiries regarding hardware and software support of the computer population, prepares new computer equipment, performs appropriate upgrades and assists users with the use of computer tools.

Under the supervision of the Deployment & Services Manager, Wireless, you will provide customers with technical assistance via telephone, email, web conference, or on-site. This is a challenging position where you will be a member of a new Wireless support team in China with regular support from our Global Support office.

EXFO is the market leader for high-performance and large scale test solutions for communications networks that are designed to support next generation services such as Voice over IP and Fixed Mobile Convergence (IMS). The successful candidate will develop software applications that emulate networks and network devices that generate and/or respond to protocol transactions at extremely high rates.

EXFO’s applications are unique in their ability to generate high call rates and emulate large scale NGN/IMS networks comprising of hundreds of thousands of subscribers. The successful candidate is required to work with hardware, software and system verification groups within EXFO’s R&D department.

Responsible for the development and growth of business in Malaysia, the Regional Sales Manager develops and maintains a broad background in core technology offerings, to ensure the ability to provide customer solutions and close sales opportunities as independently as possible.

Responsible for the development and growth of business in Japan, the Regional Sales Manager provides technical interface between Product Management Team and customers by developing and maintaining key technical relationships at focus accounts.

Responsible for the development and growth of business in India, thRegional Sales Manager administers the pipeline of opportunities from current and prospective customers to ensure that sales goal can be met.

Responsible for the development and growth of business in Taiwan, the Regional Sales Manager also provides solution proposals and justification to suit customer needs.

The Solutions Engineer is responsible for the development and growth of business in Malaysia and Territory. This person has to focus on sales, customer as well as product.

Under the supervision of the Software Group Manager within R&D, the software architect is responsible for the architectural design solutions that will be implemented by Pune’s Telecom&Datacom software development team.

EXFO is actively searching for a Territory Sales Manager in Colorado. This person will be responsible for delivering KPIs outlined within EXFOs corporate and territory strategies

As a Technical Sales Engineer, you will be an integral part of the Sales Organization and will be responsible for providing technical leadership, market intelligence and competitive analysis to enhance the Sales Organization’s ability to compete in existing and emerging markets.

The Senior Manager – Service Assurance Marketing is responsible for development and implementation of global marketing plans and programs for EXFO’s Service Assurance portfolio.

Sales Operations Manager provides input for all commercial aspects of the proposal process, including revenue impact, cost and margin estimates, benchmarking and commercial input for contracts.

Based in the Asia region, you will be responsible for the creation and management of our direct sales organizations and the execution of sales strategies in South East Asia and Australia / New Zealand region.

This individual will lead an effort to re-architect the BrixWorx user interface to provide a dynamic, highly interactive experience for users. The individual will be responsible for defining development practices, toolkits, and methodologies for JavaScript development by the UI team. 

EXFO is looking for a dynamic, self-motivated Sales Executive that has a proven track record of leading a sales team in a strategic approach to selling into key, high profile accounts. This individual will have experience in developing and implementing key account sales plans for large accounts, while integrating that strategy into the overall EXFO Strategic Three Year Plan.

EXFO is looking for a dynamic, self-motivated Sales Executive that has a proven track record of growing sales at Verizon Wireline and Wireless. This individual will have experience in developing and implementing sales plans for large accounts, including Verizon Wireline and Wireless, while integrating those strategies into the overall Strategic Sales Plan of their company.

Reporting to the Systems Verification Manager, you will be responsible for the systems verification of newly developed products. You will actively participate in product development, prior to market launch, working closely with members of the development team early in the cycle.

Under the supervision of the Technical Support Manager, you will provide customers with technical assistance via telephone, email, web conference, or on-site. You will be asked to specialize on Transport and Datacom products.

Reporting to the Product Management Director, the role of the Product Line Manager is to identify future marketing trends and define products to meet market requirements. The Product Line Manager interacts with the engineering and sales teams to assure success of the product throughout its lifecycle.

Reporting to the Human Resources Manager, as a HR Specialist you will be a business partner for all America’s Managers and employees, Sales organization. You will provide strategic advice to strengthen managers and employees so they can assume their responsibilities and reach their goals.

Under the supervision of the Software Group Manager, and within the Research and Development department, the main responsibility of the Software Designer is to develop new functionalities for test and measurement equipment.

As an Analytic Marketing Specialist, you will analyze advanced Web and marketing data in order to make recommendations to better understand customers and improve the efficiency of the company’s marketing efforts.

The Customer Support Engineer is a seasoned professional who has extensive technical experience supporting customers using high-value, IP-based, networking solutions within various telecommunications service providers and large enterprise customers.

Reporting to the manager of Hardware/FPGA research and development, your task will be to define and design FPGA for telecommunication and datacom products.