As service providers and large enterprises continue to expand their Voice over Internet Protocol (VoIP) services and applications, they are faced with the challenge of how to best deliver real-time applications and traditional data traffic, as well as meet quality of service (QoS) expectations.
Additionally, VoIP presents other specific concerns that must be addressed:
- VoIP is a complex and performance-sensitive service
- Users have high expectations regarding the voice quality they will receive
- VoIP networks involve multiple vendors
- Traditional monitoring tools and lab-oriented offerings are inadequate
To ensure successful VoIP rollouts and the delivery of consistent, high-quality services, providers and enterprises need the service-wide visibility and performance metrics provided be the Brix System to effectively manage and monitor their VoIP networks.
With EXFO Service Assurance's award-winning solutions, service providers and enterprises can:
- Determine how to best roll out and support new services
- Validate network performance for service readiness
- Monitor service quality continuously
- Identify, isolate, and resolve problems
- Satisfy demands for service-specific, verifiable service level agreements (SLAs)
- Verify SLAs against actual performance
- Enable Help Desks to quickly and effectively resolve user-related issues
Service Quality Matters
Learn how EXFO solutions assure VoIP quality and address its unique QoS requirements in the following markets: